The account owner controls all the passwords for the system so get in touch with them to gain a password. 

If you are are the account owner and you have lost your password, get in touch and we can arrange for a new one to be emailed to your on-account email address.

NOTE: We only reset passwords for account holders, and for security reasons we don't give passwords out over the phone. We will only email it to the original email address the account is held under.